Icon Ridge strives to provide a full range of business and technical services to our clientele. Our goal is to say YES. We want to be your primary partner delivering solutions across the board. Below are some of our core areas of expertise. If you aren't sure what you need, please drop us a line and a knowledgable staff member will be pleased to discuss further ways we can contribute to your success.
Our core competency is driving efficiency and increased productivity by identifying and redirecting wasted time and resources that do not deliver measurable bottom line value. We frequently recommend solutions that involve automating processes, integrating separate processes or systems, or deploying web based applications that deliver this value. Using the Icon Ridge From Vision To Valuesm process,
we learn your business requirements, reach agreement on how to address them, manage a process to create a solution, and deploy that solution on time and on budget.
One huge advantage of our modular strategy is that Icon Ridge can contribute at any stage of the process. You may already have internal resources or other partners who have or are capable of fulfilling one or more of the steps above. Unlike other solution providers, Icon Ridge can deliver the services you need without a requirement for full lifecycle ownership.
Your company web site is a critical tool in your success. A poorly designed, amateurish web site can be a turn-off to potential customers. Failure to deliver meaningful services and information on the web makes you vulnerable to competitors who do. And unless you are using your web properties to gather potential customer contact information, communicate with them, learn their needs and fulfill them, you are watching potential business pass you by.
Icon Ridge offers more then ten years of industry experience in web property management, feature development and analysis as well as a full array of proven solutions to deliver the results you're looking for. We offer expertise in site management and maintenance, e-commerce and online marketing, fulfillment and supply chain models, content managment tools for those who prefer to manage their own properties, and expert help in all phases of the web property lifecycle.
You may be having frustration with the availability or performance of your site. Or you may be hosting it yourself in-house, creating risks including security vulnerabilities, maintenance burdens, and extra work for your IT staff. Either way, your current answer for this service may be creating limitations or barriers to your success.
Icon Ridge, in partnership with a premier provider of web hosting services, can solve these problems for you and deliver a reliable, secure, and robust hosting solution for your company. When you choose to host with us, Icon Ridge will be your sole source contact for all hosting issues and take responsibility for management of your hosting platform. Services include web site and application hosting, email services, backups and maintenance, firewall and security, DNS management, web traffic statistics and analysis, remote database hosting, and much more. Our prices are competitive and our service is beyond compare.
Above all, Icon Ridge shines as a cross-discipline resource team. Our goal is to build lasting relationships, both with our customers and our partners. Nothing gives us more pride than our ability to solve a new problem.
A partial list of general areas where we deliver value:
- Copy writing, documentation, user guides
- Site marketing assistance and promotion
- Competitive market analysis
- Product development, Voice of the Customer
- Process improvement (Six Sigma and TQM modeling)
- Outsource vendor selection and oversight (on or offshore)
- Security analysis and computer forensics
- Survey design, data gathering and analysis
During our relationship, you will identify needs you don't know how to fill. Our goal is that you will turn to us. Chances are good that Icon Ridge can fill them. Either working with our own staff or calling upon our network of partner specialists, you have the confidence that comes from dealing with an experienced team of experts regardless of the service you need.